Symptoms
Report Commander fails to export a report, giving this error message:
Export failed: The system cannot find the path specified.
Cause
This error has been observed under the following conditions:
1. When the required database driver is not installed, or when you are running the 64-bit version of Report Commander but only the 32-bit version of the driver is installed, or vice versa. This has been observed with Oracle and KB_SQL drivers.
2. When an ODBC alias used by the report is missing. If this is the cause, you will often see a previous warning message indicating that "Database connectivity test failed" for one or more tables in the report.
Resolution
For cause 1 (missing or mismatched database driver)
Be sure the correct driver (32- or 64-bit) is installed for the Report Commander version you have installed.
On 64-bit platforms you can choose either the 64-bit version of Report Commander (requires 64-bit drivers) or the 32-bit version (requires 32-bit drivers). See the download page for more information.
For cause 2 (missing ODBC alias)
Be sure the ODBC alias is configured correctly. The name of the alias must match the data source name in the report.
If you are running the 32-bit version of Report Commander on a 64-bit computer, the alias must be defined using the 32-bit ODBC Data Source Administrator, not the regular ODBC Administrator.
If the report works correctly for one user but fails for others, be sure that the ODBC alias has been created as a System DSN or that it has been created for all users who need to execute the report.