Symptoms
After specifying database credentials for your report, you are able to preview the report in the Report Commander Command Line Builder. However, when you execute the generated command from a command prompt, Report Commander fails with a database login error. The error message may include any of the following:
Error: Database connectivity test failed for table XXXX
Error: Failed to set database login parameters
Error: Failed to export report: Database logon failed
Cause
This problem may occur if the database password contains extended ASCII characters (such as the UK Pound (£) symbol) or Unicode characters. The encryption routine that Report Commander uses to encrypt the password for use on the command line fails to encode/decode these characters correctly.
Status
Report Commander
This issue has been corrected and the fix will be included in the next maintenance update or software release. Customers affected by the problem may contact us to obtain the fix now.