K00000363: "Invalid export DLL or export format" error when exporting
SymptomsWhen you attempt to export a report to Excel, Excel Record, or RTF format, the export fails with the following error message:Invalid export DLL or export format CauseThis error is caused by a...
View ArticleK00000367: Installation fails with "failed to register" error
SymptomsThe Report Commander setup program fails with the following error message:Error 1904.Module C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\CEReportSource.dll...
View ArticleK00000370: HTML output does not appear correctly when used as e-mail body
SymptomsWhen you export a report to HTMLÂ 4.0Â format and send it by e-mail using the Use the report output as the message body option, the report may not appear to be formatted correctly when viewed in...
View ArticleK00000371: Report Commander produces empty CSV export file when data is not...
SymptomsWhen you export your report to the CSV format, an empty file is created. If you export to another format (such as PDF), the data appears.CauseThis can occur if your report is designed so that...
View ArticleK00000373: Installing Report Commander may break Crystal Reports 2008
SummaryIf you install Report Commander version 1.4 or 1.5 on a computer where Crystal Reports 2008 is installed, Crystal Reports may subsequently fail to start due to DLL errors.More InformationReport...
View ArticleK00000368: Considerations when running Report Commander on 64-bit systems
SummaryThis article discusses issues you may encounter when using Report Commander in a 64-bit environment.More InformationBecause the Crystal Reports runtime components that Report Commander uses are...
View ArticleK00000351: "Failed to open the connection" error when ODBC alias is missing
SymptomsReport Commander returns the following error message when you try to preview a report that uses an ODBC connection in the Command Line Builder or to process the report from the command...
View ArticleK00000377: "Load report failed" error when opening a report that uses an XML...
SymptomsWhen you try to open a report using the Command-Line Builder or by running a Report Commander command from the command line, Report Commander issues one of the following errors:Cannot open...
View ArticleK00000378: "Failed To Load Database Information" error with report that uses...
SymptomsWhen you try to export or print a report that uses an XML data source, Report Commander issues the following error message:Failed to export report: Failed To Load Database InformationThis...
View ArticleK00000360: Report Commander may fail to recognize a valid license when...
SymptomsYou activate Report Commander using a temporary or permanent license. However, when you run Report Commander to print or export a report it still displays the evaluation message:This software...
View ArticleK00000374: Setup fails with "module failed to register" error
SymptomsWhen you install Report Commander on a computer running Windows Vista, Windows 7, Windows Server 2008, or later, setup may display the following error message:Error 1904.Module C:\Program...
View ArticleK00000394: Font size reduced when exporting to PDF
SymptomsWhen you use Report Commander to export a report to PDF format, the font size is slightly reduced compared to the size that appears in the Crystal Reports designer and in printed...
View ArticleK00000396: Missing parameter error occurs after overriding database connection
SymptomsIf you override the report's database connection (that is, tell Report Commander to use a different database connection than the one saved in the report), Report Commander may fail to...
View ArticleK00000399: Report Commander fails after Windows updates installed
SymptomsReport Commander has been working correctly but begins failing with an error message similar to the following:Report Commander has encountered a problem and needs to close. We are sorry for the...
View ArticleK00000389: Report Commander writes "ORB::BOA_init" warning message during...
SymptomsWhen you run Report Commander to process a report, the following message may be written to the console:Warning: ORB::BOA_init: hostname lookup returned 'localhost' (127.0.0.1/::1) Use the...
View ArticleK00000401: Report Commander license expires even though it should not
SymptomsA licensed installation of Report Commander starts reporting that it is running in evaluation mode, without a valid license. When you run the Report Commander License Manager, a license is...
View ArticleK00000404: How To: Send output from multiple reports in a single e-mail message
SummaryThis article explains how you can configure Report Commander to send output from more than one report in a single e-mail message.OverviewWhen you run Report Commander, each execution of Report...
View ArticleK00000406: E-mailing reports through GMail
SummaryReport Commander requires an SMTP server to e-mail reports. If you have a GMail account, Report Commander can send mail through the GMail SMTP server, but must be configured to use a secure...
View ArticleK00000409: Database login fails when password contains extended ASCII or...
SymptomsAfter specifying database credentials for your report, you are able to preview the report in the Report Commander Command Line Builder. However, when you execute the generated command from a...
View ArticleK00000410: Error when exporting to Excel: "This value is write-only"
SymptomsWhen exporting a report to Excel format, Report Commander fails with the following error:Exporting report Error: Failed to export report: System.Runtime.InteropServices.COMException (0x8...
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